Complaints

Complaints Procedure

To view our complaints procedure please down load our 'Complaints Policy'. Any complaint from parents of pupils with Special Educational Needs is handled directly by the SENCO and the Headteacher as well as the SEND governor. All three are responsible for dealing with SEND complaints. The parent is able to make an appointment with the teacher, the SENCO and the Headteacher to discuss the matter and can write to the SEND governor with details of the complaint. Together with the parent the school will look to find a solution/ solutions to any complaint brought to school with reference to the school complaints policy.